Technical support is provided by email
only. We will normally reply to email within two business days.
Technical support is limited to questions or problems regarding
the operation of the program. Assistance beyond the scope of the
operation of the program, such as, cable design advice, modeling
approaches or interpretation of analysis or test results, is not
included. These additional cable design and analysis services
can be obtained through separate consulting agreements with Structural
You must send in your signed registration card
to obtain CableCAD support. This is the only way to become
a registered user. Can't find your registration card?
Download another one by clicking on the button. Print the
form, sign it and mail it back to us.
If you have trouble with downloading please email
Security Key Driver
security key driver update if you are converting from a parallel port
key to a USB key or are using 64-bit Windows. It is recommended that you uninstall
your existing "Sentinel System Driver" before installing this update.