Policy

Technical support is provided by email only. We will normally reply to email within two business days. Technical support is limited to questions or problems regarding the operation of the program. Assistance beyond the scope of the operation of the program, such as, cable design advice, modeling approaches or interpretation of analysis or test results, is not included. These additional cable design and analysis services can be obtained through separate consulting agreements with Structural Solutions.

Registration

You must send in your signed registration card to obtain CableCAD support. This is the only way to become a registered user. Can't find your registration card? Download another one by clicking on the button. Print the form, sign it and mail it back to us.

If you have trouble with downloading please email us.

Security Key Driver

Download, this security key driver update if you are converting from a parallel port key to a USB key or are using 64-bit Windows. It is recommended that you uninstall your existing "Sentinel System Driver" before installing this update.